Faq

On April 1, 2024, the Burton James brand joined the Made Goods’ family of brands consisting of Made Goods, Pigeon & Poodle and Blue Pheasant. The family of brands (founded in 2008 by Chris DeWitt and Oscar Yague), is a privately owned and founder-led company located in City of Industry, California. Made Goods designs, sells, and distributes luxury home décor to interior designers, as well as boutique and luxury retailers globally. With five permanent showrooms across the country, the Made Goods family of wholesale brands includes Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products), and now Burton James (upholstered furniture).

The Family of wholesale brands includes Made Goods (flagship furniture made from unique materials); Pigeon & Poodle (home and bath accessories), Blue Pheasant (handcrafted tabletop products), and now Burton James (upholstered furniture). For more information visit www.madegoods.com.

Nothing! We will be working on our communication, systems, and processes to elevate your experience at Burton James.

Please email orders@burtonjames.com.

No. Burton James will run as an independent brand with its own service and sales team. Please reach out to customerservice@burtonjames.com for more information.

Please reach out to our Director of Sales, Sean Gillespie. His email is: sgillespie@burtonjames.com.

Please reach out to the Sales Rep closest to your area. Contact information is located under the contact page of Burtonjames.com. If you do not have a sales rep in your area, please reach out to Sean Gillespie at sgillespie@burtonjames.com.

Yes, all warranties will still be honored.

All terms remain the same for existing active customers who have ordered within the last year.

No, not at this time. Please continue to order Made Goods and Burton James separately as usual.

Yes! You will be notified through email communication. Your Sales Rep can provide updates on pricing and products as well.

Yes! You can visit Burton James at our pop-up across the street from The Bank on Wrenn

Still have questions?